RAE Systems Certified Service Technician Training

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RAE Systems offers intensive, hands-on service technician training to distributors and end-users. Attendees learn to set up, configure and test RAE Systems equipment, run diagnostics, calibrate and repair or replace pumps, sensors, lamps and other components.

RAE Systems distributors operating a Factory Authorized Service Center or a RAE Authorized Warranty Repair Center and offering service for RAE Systems instruments must employ at least one RAE Systems Certified Service Technician. To become certified, technicians must attend at least attend the RAE Systems Basic Certified Service Technician Training course. We recommend that technicians also attend the RAE Systems Advanced Certified Service Technician Training course. To maintain certification, technicians must repeat their training at least once every two years. They may be waived from repeating the Basic course if they regularly repair and service RAE Systems instruments.

End users with large deployments of RAE Systems equipment, such as the military and refinery operators, may find that having their own trained service technicians reduces costs and increases equipment readiness.

RAE Systems, Inc., service technician training courses are highly participative workshops. Attendees learn to set up, configure and test RAE Systems equipment, run diagnostics, calibrate and repair or replace pumps, sensors, lamps and other components. Please click on an individual course to see a detailed agenda.

• ProRAE Suite software and accessories, including USB-to-Serial Adapter
• RAE Systems, Inc., “Application & Technical Notes Guide,” 3rd edition, 2007
• RAE Systems, Inc., Werner R. Haag, Ph.D.; Christopher Wrenn; “The PID Handbook, Theory and Applications of Direct-Reading Photoionization Detectors (PIDs),” 2nd Edition, 2005
• Binder with hard-copy of all course PowerPoint slides
• CD-ROM with course materials
• Tools and spare parts (PID cleaning kits, pumps and/or pump rebuild kits, dummy sensors), as needed
• Certificate of Completion

RAE Systems provides all monitors, calibration and sampling gases and regulators, projection equipment and PCs, as needed.

Three courses are offered:

• Basic Certified Service Technician Training
• Advanced Certified Service Technician Training
• Advanced Certified AreaRAE Wireless Service Technician Training