Service Programs - Gas Detection Instruments

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  Guaranteed Cost of Ownership
One Price Repair


Guaranteed Cost of Ownership Plan

Guaranteed Cost of Ownership (GCO) plans are designed to fix the total cost of operating a gas detection instrument for a fixed period of time. More than just extending the warranty to cover repair costs, GCO plans deliver the annual maintenance services that a gas detection instrument requires over the course of its service life. GCO plans offer great value, providing part and services at a lower cost than if purchased separately.

For owners of the following RAE Systems instruments:
MiniRAE 2000 AreaRAE
ppbRAE Plus AreaRAE Gamma
UltraRAE AreaRAE Steel
MultiRAE Plus AreaRAE Gamma Steel
EntryRAE RAELink2 Modem
VRAE Rapid Deployment Kits (RDKs)
SentryRAE AutoRAE and AutoRAE monitor cradles
MiniRAE 3000 ppbRAE 3000


In the United States and Canada, Guaranteed Cost of Ownership covers the annual maintenance, repair, and replacement cost of all elements in a RAE Systems gas detection instrument for four years from the instrument’s date of original purchase.

Coverage Includes:

4-Year Repair and Replacement guarantee
Pump and Battery Gas Plate and Probe
All Sensors Lamp and Housing
Housing and Membrane Panel Modem
Printed Circuit Boards Service includes all labor charges and return shipping via UPS ground


Annual Maintenance Service includes:
Factory Testing
Calibration, Cleaning, and Filter Replacement
Lamp Replacement (as required)
Sensor Replacement (as required)
Pump Service or Replacement (as required)

Product GCO Price Part Number
AutoRAE AutoRAE Controller $750.00 SVC-PTC4-480
AutoRAE, EntryRAE, and QRAE II Cradles $350.00 SVC-PTC4-484
AutoRAE, QRAE Plus, MultiRAE Plus, QRAE and MiniRAE 2000 Cradles $400.00 SVC-PTC4-483
MultiGas EntryRAE $700.00 SVC-PTC4-046
MultiRAE Plus $1,200.00 SVC-PTC4-095
VRAE $1,200.00 SVC-PTC4-170
SentryRAE $1,200.00 SVC-PTC4-290
PID MiniRAE 2000 $1,100.00 SVC-PTC4-110
MiniRAE 3000 $1,200.00 SVC-PTC4-592
ppbRAE 3000 $1,600.00 SVC-PTC4-594
ppbRAE Plus $1,500.00 SVC-PTC4-295
UltraRAE $1,300.00 SVC-PTC4-012
Wireless AreaRAE1 $1,750.00 SVC-PTC4-292
AreaRAE with GPS1 $1,850.00 SVC-PTC4-294
AreaRAE Gamma1 $1,850.00 SVC-PTC4-292G
AreaRAE Gamma with GPS1 $1,950.00 SVC-PTC4-294G
RDK - System Package (without GPS) $9,000.00 SVC-PTC4-292R
RDK - System Package (with GPS) $9,400.00 SVC-PTC4-294R
RDK - Detector Kit(without GPS) $8,000.00 SVC-PTC4-292T
RDK - Detector Kit (with GPS) $8,400.00 SVC-PTC4-294T
RDK Gamma (without GPS) $9,400.00 SVC-PTC4-292RG
RDK Gamma (with GPS) $9,800.00 SVC-PTC4-294RG
RDK Gamma - Detector Kit (without GPS) $8,400.00 SVC-PTC4-292TG
RDK Gamma - Detector Kit (with GPS) $8,800.00 SVC-PTC4-294TG
RAELink2 Modem (all versions) $750.00 SVC-PTC4-229
  1 AreaRAE and AreaRAE Steel.


Restrictions
GCO must be purchased within one year of the covered product's original date of purchase
Valid only to the product’s original owner
GCO only covers the sensors and components in the product's original configuration, as shipped
GCO does not cover:
 
- Water and chemical damage
- Improper use or care of the product
- Any product that is used for rental or demonstration purposes
- Products owned by a RAE Systems Distributor or Representative
- Laptop computer in RDK
- 11.7 eV Lamp

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One Price Repair Program

One Price Repair (OPR) plans offer the premium-level refurbishment that only a manufacturer can deliver. The service life of a gas detection instrument is measured in years, despite the harsh and demanding environments that are normal for them. OPR plans allow customers to bring an instrument back to a condition that is as close to new as possible, often for a fraction of the cost of a new instrument. RAE Systems OPR plans also come with a one-year warranty covering all parts and labor.

Benefits
One-year parts and labor warranty (sensors and lamps are covered by their applicable warranties)
Reduces overall cost of ownership by up to 50%
Quick turnaround time
Complete factory refurbishment includes calibration, repair, and test of all internal components
Sensor Option includes brand-new sensors and lamps


Restrictions
One Price Repair does not cover:
 
- Water and chemical damage
- Improper use or care of product
- Any product that is used for rental or demonstration purposes
- 11.7 eV lamp
The RAE Systems Technical Support Center reserves the right to determine if a product is qualified for the One Price Repair Program



Product Models Price per Repair w/o Sensors Price per Repair w/ Sensors and Lamps1 Sensor Types Covered
AutoRAE AutoRAE Controller N/A $500.00 N/A N/A
AutoRAE Cradles N/A $200.00 N/A SVC-PTC4-483
MultiGas MultiRAE Plus PGM 50-5P $400.00 $750.00 Standard
EntryRAE PGM 3000 $400.00 $700.00 10.6 eV
QRAE PGM 50-4P $400.00 $600.00 Standard
QRAE Plus PGM 2000/2020 $400.00 $600.00 Standard
SentryRAE PGM 5010 $450.00 $750.00 Standard
VRAE PGM 7800/7840 $400.00 $750.00 Standard
MultiRAE IR PGM 54 $500.00 $750.00 Standard
IAQRAE PGM 5210 $500.00 $750.00 Standard
PID ToxiRAE Plus PID PGM 30 $325.00 $525.00 10.6 eV
MiniRAE Plus Classic PGM 76 $500.00 $750.00 10.6 eV
MiniRAE 2000 PGM 7600 $400.00 $600.00 10.6 eV
MiniRAE 3000 PGM 7320 $400.00 $600.00 10.6 eV
ppbRAE 3000 PGM 7340 $400.00 $600.00 10.6  eV
ppbRAE Plus PGM 7240 $400.00 $600.00 10.6 eV
UltraRAE PGM 7200 $400.00 $600.00 9.8 eV
RAEGuard PID FGM 1000/1001/1002 $650.00 $850.00 10.6 eV
Wireless AreaRAE2 PGM 5020 $650.00 $850.00 Standard
AreaRAE Gamma2 PGM5120 $650.00 $850.00 Standard
AreaRAE IAQ2 PGM 5220 $650.00 $850.00 Standard
RAELink2 Various $900.00 N/A NA
 
1 Standard Sensors covered under the One Price Repair with Sensors/Lamp column are: LEL, O2, H2S, CO, SO2, NO, No2, and Cl2. Add $200.00 to "Price Per Repair with Sensor/Lamps" to cover any other electrochemical sensor. The 11.7 eV lamp is not covered.
2 An additional charge of $350.00 will be charge if the modem card is replaced.
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