RMA Service Request

Welcome to RAE Systems' RMA Service Request.

To log a request for an RMA, first choose the type of RMA (Return Material Authorization) you wish to forward to our Technical Support team. You may only log a request for an online RMA if you are based within North America, Central America, South America, Hawaii, Alaska, Guam and/or the Caribbean Islands.

Please note that the fields marked with an (*) are required.

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*Select RMA Type:		 

Return Material Authorization.

If a unit is to be returned for Diagnostics, Repair, or Calibration.

Warranty Replacement.

If a consumable part or accessory requires replacement and is covered under the terms of the limited warranty.


Contact Support

USA Technical Information

Monday through Friday, 7am - 5pm PST

Toll Free: +1 888 723 4800
Phone: +1 408 952 8461
Technical questions? Please click here
Service RMA, please click here

After hours support is available.
Life-Critical is 24/7:
+1 408 952 8200, select option 8