Authorized Service Centers
Service for RAE Systems products is available from RAE Systems direct or through our worldwide network of authorized distributors and service partners. To meet the unique requirements of various markets around the world, RAE Systems operates three regional Technical Support Centers. Please contact the support center in your geographic area for assistance.
RAE Authorized Service Partners
RAE Authorized Service Partners are RAE Systems Authorized Distributors who have met the highest standards for professional service and employ factory trained service technicians. They operate state-of-the-art repair facilities and have the tools and spare parts on hand to support all RAE Systems products. RAE Authorized Service Providers are authorized to perform warranty repairs of most RAE Systems products at RAE Authorized Warranty Service Centers.
UNITED STATES
Alaska
- TTT Environmental Instruments & Supplies
4201 B Street
Anchorage, AK 99503
Phone: 907-770-9041
Fax: 907-770-9046
info@tttenviro.com
California
- Argus Group
1601 South Sinclair St.
Suite F
ANAHEIM, CA 92806
Phone: (888) 881-8580
Fax: (714) 634-7403
- Wilson Supply
860 B Industrial Ct
BENECIA, CA 94510
Phone: (707) 688-7309
Colorado
- Essential Safety Products
939 E 62nd Ave
DENVER, CO 80216
Phone: (303) 286-7135
Fax: (303) 287-6175
Delaware
- TekSolv Inc
130 Executive Dr.
Suite 5
NEWARK, DE 19702-2213
Phone: (302) 366-8120
Fax: (302) 738-1051
Georgia
- Dawson Associates
922-B Hurricane Shoals Road
Lawrenceville, GA 30043
Phone: 800.282.4782
Fax: 770.822.5873
Illinois
- AFC International, Inc.
715 Southwest Almond Street
DeMotte, IN 46310
Phone: 800.952.3293
Fax: 219.987.6826
Email: sales@afcintl.com
Indiana
- AFC International, Inc.
715 Southwest Almond Street
DeMotte, IN 46310
Phone: 800.952.3293
Fax: 219.987.6826
Email: sales@afcintl.com
- IE Monitoring Instruments
8144 Zionsville Rd
INDIANAPOLIS, IN 46268
Phone: (317) 735-2614
Kentucky
- All Safe Industries
10346 Bluegrass Pkwy
Louisville, KY 40299
Phone: 502.499.7988
Fax: 502.499.7989
Maryland
- Safeware Inc.
3200 Hubbard Road
Landover, MD 20785-2005
Phone: 800.331.6707
Fax: 301.683.1200
Email: info@safewareinc.com
Michigan
- Argus-Hazco
46410 Continental Drive
Chesterfield, MI 48047-0130
Phone: 586.840.3220
Fax: 616.583.0769
Email: info@ascsafety.com
Missouri
- Ashtead Technology Rentals
2627 Metro Blvd
MARYLAND HEIGHTS, MO 63045
Phone: (314) 344-1079
Fax: (314) 344-5074
- OHA/ Reis Environmental
11022 Linpage Place
St. Louis, MO 63132-0498
Phone: 314.426.5600
Fax: 314.426.3714
Email: ohalab.stl@ohains.com
New Jersey
- Pine Environmental Services, Inc.
92 North Main Street, Bldg. 20
Windsor, NJ 08561
Phone: 800.301.9663
Fax: 609.371.1663
Email: pine-nj@pine-environmental.com
New York
- DiVal Safety
1721 Niagara Street
Buffalo, NY 14207
Phone: 716.874.9060
Fax: 716.874.4686
Email: general@divalsafety.com
- Eco-Rental Solutions
75 Rockwood Street
ROCHESTER, NY 14610
Phone: 855 ECO- RENT
Fax: (585) 625-2366
Tennessee
- Care Safety
2948 Kraft Drive
Nashville, TN 37204
Phone: 615.369.2273
Fax: 615.369.2290
Texas
- JM Test Systems
738 SM Street
CLUTE, TX 77531
Phone: (979) 388-9668
CANADA
Alberta
- Concept Controls Inc.
6031 103A Street
Edmonton, AB T6H 2S7
Phone: 780.423.3881
Fax: 780.436.0063
Ontario
- Concept Controls Inc.
UNIT # 14, 2283 Argentia Road
Mississauga, ON L5N 5Z2
Toll Free: 1.800.793.9548
Phone: 905.567.3651
Fax: 905.567.3652
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RAE Factory Trained Service Providers
RAE Factory Trained Service Providers are RAE Systems Authorized Distributors who employ technical professionals that have attended a RAE Systems Service School. These distributors operate service departments that can provide non-warranty service for RAE Systems products.
Alabama
- Safety Source Inc.
5865 Rangeline Road
Theodore, AL 36582-5207
Phone: 251.443.7445
- Total Safety
1313 Commerce
Decatur, AL 35601
Phone: 888.833.4974
Fax: 256.355.1495
- Total Safety
5237 Halls Mill Road Bldg J
Mobile, AL 36619
Phone: 251.666.4103
Fax: 251.666.4350
Arizona
- First In
21432 N Central Ave
Phoenix, AZ 85042
Phone: 623.780.8998
Fax: 623.780.9599
Arkansas
- Northside Sales
7115 E. Bethany Road
North Little Rock, AR 72117
Phone: 501.945-0905
Fax: 501.945-3928
California
- Ashtead Technology
23575 Cabot Blvd, Suite 203
Hayward, CA 94545
Phone: 510.732.6591
Fax: 510.732.6595
- Ashtead Technology
18195 McDurmott East, Suite A/B
Irvine, CA 92614
Phone: 949.955.3930
Fax: 949.955.3932
- BISCO Environmental
476 W. Meats Ave.
Orange, CA 92865
Phone: 714.998.6788
Fax: 714.242.1422
- CalOlympic Safety
1720 N Delilah St
Corona, CA 92879-1893
Phone: (800) 421-6630
Fax: (951) 340-3337
- Don Wolf and Associates
21955 Plummer St.
Chatsworth, CA 91311
Phone: (818) 885-5800
Fax: (818) 885-5855
- EnviroSupply & Service
1791 Kaiser Avenue
Irvine, CA 92614
Phone: 949.757.0353
Fax: 949.757.0363
Email: Irvine@envirosupply.net
- Enviro-Tech Services
4851 Sunrise Drive, Suite 101
Martinez, CA 94553
Phone: 925.370.1541
Fax: 925.370.8037
- Equipco
2100 Meridian Park Blvd
Concord, CA 94520
Phone: 925.609.1088
Fax: 925.609.1080
- Geotechnical Services
2852 Walnut Avenue, Suite E-1
Tustin, CA 92780
Phone: 800.524.9111
Fax: 714.832.8766
Email: info@geotechnical.net
- Hagemeyer North America Inc.
19230 Van Ness Avenue
Torrance, CA 90501
Phone: 310.522.3030
- Industrial Safety Supply Corporation
4055 Linden Street
Oakland, CA 94608
Phone: 510.658.0414
Fax: 510.658.0413
- Jaeco Safety Supplies
2164 Old Middlefield Way
Mountain View, CA 94043-2404
Phone: 650.964.6050
Fax: 650.964.6101
- Lifecom
5081 Argosy Ave
Huntington Beach, CA 92649
Phone: (714) 892-4027
Fax: (714) 897-7295
- The Mallory Co
44340 Osgood Road
Fremont, CA 94539
Phone: 800.625.5679
- Page Industrial Services
9701 Enos Lane
Bakersfield, CA 93314
Phone: (661) 746-3677
Fax: (661) 746-7921
- PK Safety Supply
2005 Clement Ave Bldg 9
Alameda, CA 94501-1317
Phone: 510.337.8880
Fax: 510.337.8890
- Total Safety Rescue
2701 Junipreo Ave
Signal Hill, CA 90755
Phone: 562.490.6813
- Total Safety U.S. Inc
518 Stone Road
Benicia, CA 94510
Phone: 707.747.5879
Fax: 707.747.5924
- Wilmington Instrument Company
332 North Fries Avenue
Wilmington, CA 90744
Phone: 310.834.1135
Fax: 310.834.6527
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Colorado
- Geotech Environmental Equipment
2650 E 40th
Denver, CO 80205
Phone: 303.320.4764
Fax: 303.393.7626
Email: sales@geotechenv.com
- OHA / Reis Environmental
5720 Holly Street
Commerce City, CO 80022-3942
Phone: 303.329.9016
Fax: 303.377.6739
- Safeware
4880 Robb Street, Unit 4
Wheat Ridge, CO 80033
Phone: 303.322.3577
Fax: 303.322.1992
- Total Safety
10500 E 54th Ave Unit F
Denver, CO 80239-2100
Phone: 303.766.1501
Fax: 303.766.1503
Connecticut
- US Environmental Rental Corp
141 Prestige Park Rd
East Hartford, CT 06108-1923
Phone: 860.289.8700
Fax: 860.289.8701
Florida
- US Environmental Rental Corp
1202 Tech Blvd. - Suite 108
Tampa, FL 33619
Phone: (813) 628-4200
Fax: (813) 628-4224
Georgia
- Hagemeyer North America Inc
1730 Barton Chapel Rd
Augusta, GA 30909
Phone: 706.739-9950
Fax: 706.733-3031
- Pine Environmental Services
4037 Darling Ct Sw Ste D
Lilburn, GA 30047-2365
Phone: 770.925.2855
Fax: 770.925.2811
Illinois
- Ashtead Technology Rentals
1450 Elmhurst Road
Elk Grove Village, IL 60007
Phone: (847) 718-1246
Fax: (847) 718-1423
- Environmental Safety Group (ESG)
570 E. North Frontage Rd
Bolingbrook, IL 60440
Phone: (630) 633-5000
Fax: (630) 323-5555
Indiana
- AFC International, Inc.
715 Southwest Almond Street
DeMotte, IN 46310
Phone: 800.952.3293
Fax: 219.987.6826
Email: sales@afcintl.com
- Ashtead Technology
Park 100 7144 Zionsville Road Building 106
Indianapolis, IN 46268
Phone: 800-242-3910
- Total Safety
320 Industrial Drive
Griffith, IN 46319
Phone: 219.922.9415
Fax: 219.922.9425br>
Kansas
- OHA / Reis Environmental
15101 W. 110th Street
Lenexa, KS 66219-1239
Phone: 913-492-4823
Fax: 913-492-4590
Kentucky
- ORR Safety
2360 Millers Lane
Louisville, KY 40216
Phone: 502.774.6499
Fax: 502.774.6543
Email: custserv@orrcorp.com
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Louisiana
- Ashtead Technology Rentals
14141 Airline Highway, Bldg 4 Suites p and Q
Baton Rogue, LA 70817
Phone: 225.610.1270
Fax: 225.610.1271
- JM Test Systems
7323 Tom Drive
Baton Rouge, LA 70806
Phone: 225.925.2029
Fax: 225.927.0036
- Sprint Safety
3895 Highway 30
Saint Gabriel, LA 70776-4603
Phone: 225.642.4181
Fax: 225.642.4183
- Total Safety
3297 Metric Dr
Sulphur, LA 70665-9301
Phone: 337.882.8001
Fax: 337.882.8018
- Total Safety
5749 Highway 90 East
Broussard, LA 70518
Phone: 337.837.1888
Fax: 337.837.1064
- Total Safety
2635 South Hodgeson Avenue
Gonzales, LA 70737-4739
Phone: 225.644.8577
Fax: 225.644.4337
Maryland
- Ashtead Technology
883 Airport Park Drive, Suite D
Glen Burnie, MD 21061
Phone: 410.766.2874
Fax: 410.766.2919
- Federal Resources Supply Co
109 Shamrock Rd
Chester, MD 21619
Phone: (410) 643-7810
Fax: (410) 643-7701
Massachusetts
- Apollo Safety Inc.
57 Walnut St
Fall River, MA 02720
Phone: (800) 813-5408
Fax: (508) 677-0647
- Pine Environmental
24 Tower Office Park
Woburn, MA 01801
Phone: 781.932.9698
Fax: 781.932.9729
- Safety Inc.
119 Foster Street, Bldg 6
Peabody, MA 01960
Phone: 1.800.462.1103
Fax: 978.532.7325
- US Environmental Rental
166 Riverview Avenue
Waltham, MA 02453-3843
Phone: 781.899.6969
Fax: 781.899.1561
Email: jspadea@usenvironmentalrental.com
- Wise Safety & Environmental
28 Pelham Ave
Methuen, MA 01844-2908
Phone: 978.557.9070
Fax: 978.557.9282
Michigan
- Accurate Safety Distributors, Inc.
10320 North Thor Drive
Freeland, MI 48623
Phone: 800.292.8240
Fax: 989.695.2543
Email: info@accsafety.com
New Jersey
- Envirent
404 Vosseller Ave.
Bound Brook, NJ 08805
Phone: (732) 560-9620
Fax: (732) 560-9625
- Gen/El Industries Inc
961 Route 10 East, Suite 2M
Randolph, NJ 07869
Phone: (973) 584-8777
Fax: (973) 584-2727
- US Environmental Rental
127 Route 206, Suite 12
Hamilton, NJ 08610
Phone: 609.585.6090
New Mexico
- Essential Safety Products
8330 Washington Place NE Unit C
Albuquerque, NM 87113
Phone: 505.823.6434
Fax: 505.823.6465
New York
- Ashtead Technology Rentals
1057 East Henrietta Rd
Rochester, NY 14623
Phone: (585) 424-2140
Fax: (585) 424-2166
- Pine Environmental
1900 Brewerton Rd
Mattydale, NY 13211
Phone: 315.455.5100
Fax: 315.455.5130
- Safety Instruments, Inc.
Pinewood Business Center
247 Route 100, Suite 2004
PO Box 220
Somers, NY 10589
Phone: 914.301.5858
Fax: 914.301.5857
Email: siinc@optonline.net
North Carolina
- Enviro-Equipment Inc.
11180 Downs Road
Pineville, NC 28134
Phone: 704.588.7970
Fax: 704.588.5119
North Dakota
- Total Safety
313 Hwy 10 W
Watford City, ND 58854-0528
Phone: 701.842.4206
Ohio
- Industrial Environmental Monitoring Instruments
7410 Worthington-Galena Road
Worthington, OH 43085
Phone: 614.436.4933
Fax: 614.436.9144
Email: sales@ierents.com
Oklahoma
- Kinnunen Sales & Rental
707 East 6th Avenue
Stillwater, OK 74074
Phone: (405) 743-4400
Fax: (405) 743-0949
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Pennsylvania
- Ashtead Technology Rentals
1016 West Eighth Avenue Suite C
King of Prussia, PA 19406
Phone: (484) 690-1001
Fax: (484) 690-1002
- Safeware Inc.
1601 Republic Road, Unit 105
Huntingdon Valley, PA 19006-1809
Phone: 215.354.1401
Fax: 215.354.1408
Email: info@safewareinc.com
- SAIC Equipment and Supply
491L Blue Eagle Ave
Harrisburg, PA 17112
Phone: (717) 901-8891
Fax: (717) 901-8114
- Susquehanna Fire Equipment Co.
PO Box 209
Dewart, PA 17730
Phone: (800) 822-2105
Fax: (570) 538-5907
- Total Safety
10 Industrial Hwy, Bldg. X - MS 17
Essington, PA 19029
Phone: 610.521.3323
Fax: 610.521.3299
Tennessee
- Care Safety LLC
2948 Kraft Drive
Nashville, TN 37204
Phone: (901) 775-3600
Fax: (615) 369-2290
- Safety & Ecology
2800 Solway Road
Knoxville, TN 37931
Phone: (865) 342-7663
Fax: (865) 342-7647
Texas
- Air Instrumentation, a division of Safeware, Inc.
1107 Wonder Dr.
Round Rock, TX 78681
Phone: 512.671.7068
Fax: 512.238.7679
- Ashtead Technology Rentals
10665 Richmond Ave. Bldg 5 suite 195
Houston, TX 77042
Phone: 713.331.3924
Fax: 713.331.3934
- Ashtead Technology Rentals
3311 Preston Ave
Pasadena, TX 77505-2004
Phone: 281.991.1448
Fax: 281.991.1449
- Critical Services Representatives
14002 Hawksnest Bay Dr
Corpus Christi, TX 78418
Phone: 361.949.8620
Fax: 361.949.8621
- CTEH (Center for Toxicology and Environmental Health)
2332 Anders Lane
Kemah, TX 77565
Phone: 281.535.2834
Fax: 281.538.8607
- FarrWest Environmental Supply, Inc.
108 Commercial Place, Ste 204
Schertz, TX 78154
Phone: 210.566.1857
Fax: 210.566.1897
- Fite Fire & Safety - Safety Instrumentation Inc
3012 W Kentucky Ave
Midland, TX 79701-7123
Phone: 432.689.6492
Fax: 432.689.6625
- Hagemeyer North America
1202 East Sam Houston Pkwy S
Pasadena, TX 77503-2336
Phone: 713.456.1011
Fax: 713.477.7551
- Safeware
1121 Sturgeon Ct., Suite 105
Arlington, TX 76001
Phone: (817) 946-3264
Fax: (817) 472-6809
- Safety Training and Rescue Services (STARS)
1316 B Underwood Road
La Porte, TX 77571
Phone: (281) 479-2000
Fax: (281) 479-2010
- Sprint Safety
2201 Lee Drive
Baytown, TX 77520
Phone: 361.289.2338
Fax: 361.289.0044
- Sprint Safety
3880 Washington Blvd Dr
Beaumont, TX 77705
Phone: (409) 842-2107
Fax: (409) 842-3341
- Total Safety
6772 Leopard Street
Corpus Christi, TX 78409
Phone: 361.289.6664
Fax: 361.289.5568
- Total Safety
11111 Highway 225
La Porte, TX 77571-8701
Phone: 281.867.2300
Fax: 281.867.2400
- Total Safety
1002 N. Memorial Freeway
Nederland, TX 77627-6836
Phone: 409.729.1969
Fax: 409.729.3235
Utah
- OHA/Reis Environmental
1995 South 4490 West
Salt Lake City, UT 84104
Phone: 801.978.3755
Fax: 801.978.9087
- Safety West
2500 South Decker Lake Blvd #9
West Valley City, UT 84119
Phone: 801.972.5800
Fax: 801.972.8572
Virginia
- Advance Safety Equipment
5321 Cleveland St, Suite 201
Virginia Beach, VA 23462
Phone: 757.248.8802
Fax: 757.248.8804
- Pine Environmental
1616 Ownby Lane
Richmond, VA 23220
Phone: 804.353.9272
Fax: 804.353.9276
- Safeware Inc.
5641 South Laburnum Avenue
Richmond, VA 23231
Phone: 800.359.4617
Fax: 804.226.8405
Email: emg@safewareinc.com
Washington
- TTT Environmental
25420 74th Ave South
Kent, WA 98032
Phone: (253) 373-9041
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In Latin America, warranty and after-warranty service for RAE Systems products can be obtained from an authorized RAE Systems Distributor.
- Siafa S.R.L.
Av Rivadavia #9609
Buenos Aires, C1407DZF
Phone: +54.11.4684.2232
Fax: +54.11.4684.1141
Email: ventas@siafa.com.ar
- Almont do Brasil Ltda
Rua Horacio de Castilho #284 Vila Maria Alta
São Paolo, SP 02125-030 BRASIL
Phone: +5511-3488-9300
Fax: +5511-3488-9316
Email: a-tecnica@almont.com.br
- JJR Ambiental Ltda
Rua Luiz Gil 77 Jd Monte Azul
Sao Paulo, 05836-280
Phone: +55.11.2059.5600
Fax: +55.11.5851.0271
Email: jjramb@jjramb.com.br
- Safety Service
Merced #188, P.O. Box 16193 STGO-9
Santiago, Chile
Phone: +56.2.633.0114
Fax: +56.2.639.4410
Email: cdvial@safetyservice.cl
Email: christian@vialsafety.cl
- High Tec Environmental Ltda
Cra. 67 (Av. Boyaca) No 167 - 61 Of. 207
Centro Empresarial Colina Office Park
Bogota, D.C. Colombia
Phone: (571) 671 37 00
Email: info@hteltda.com
- Seguridad Industrial Privada Gova, S.A. C.V.
Batalla de Zacatecas No. 3311
Tlaquepaque, Jalisco 45590
Phone: +52.33.3635.7172
Fax: +52.33.3659.2705
Email: ventas@gova.com.mx
- Rocayol Safety & Industrial Center
Via Ricardo J Alfaro Villa de las Fuentas #2
Via Principal 8-B, Republica de Panama
Phone: +507.301.0085
Fax: +507.301.0086
- Safety Plus Ltd.
27 Gomez Street
San Fernando, Trinidad
Phone: +868.653.8534
Fax: +868.657.5194
Email: info@spltt.com
- Industrial Fire Service C.A. (IFSCA)
Paralela Av Intercomunal, a 100mts despues del Puente Tamare
Calle San José, Barrio
Ezequiel Zamora - EDIF:IFSCA
Tia Juana, Estado Zulia 4019, Venezuela
Phone: +58.265.631.4901
Fax: +58.265.631.4793
Email: Gasestoxicos@ifsca.net
Email: info@ifsca.net
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RAE Systems EMEA and AP functions as a repair and service center to support the users of RAE Systems products.
| RAE Systems Europe Kirstinehøj 23A 2770 Kastrup Denmark Email: service@raeeurope.com | RAE Systems UK D5 Culham Innovation Centre Culham Science Centre Abidong, OX 14 3DB United Kingdom Email: service@raeeurope.com |
- All Level 2 service centers have attended and completed Training 1 and 2 at RAE Systems Europe's office location.
- They have calibrated equipment for repairs as well as meeting the requirements provided by RAE Systems.
- Their Electrostatic Discharge (ESD) area must be functional.
- Each service center has trained personnel on site and keeps training records for that personnel.
- Each service center also keeps all service records for a period of 10 years.
- The service center holds a minimum stock as described by RAE Systems Europe.
- These service centers can replace non-warranty PCB boards; they can also replace membrance panels and other non-PCB soldered parts under warranty.
| RAE Systems Benelux Hoofdweg 34C 2908 LC Capelle aan den IJssel, Netherlands Phone: +31.10.442.6149 Fax: +31.10.442.6148 Email: p.sieben@rae.nl | RAE Systems Spain Av. Remolar, 31 08820 El Prat de Llobregat, Spain Phone: +34.93.378.8352 Fax: +34.9..378.8353 Email: mdelgado@raespain.com |
RAE Systems France 336, rue de la Fée des Eaux 69390 Vernaison, France Phone: +33.4.78.46.16.65 Fax: +33.4.78.46.25.98 Email: jguiraut@raesystems.com |
Australia
- Active Environmental Solutions
Unit 3, 266 Bolton Street
Eltham, VIC 3095, Australia
Phone: +61.3.9431.3500
Fax: +61.3.9431.3577
Email: service@aesolutions.com.au
Austria
- Trenka Industriebedarf Handelsgesellschaft m.b. H.
Czeija-Nissl-Gasse 7
AT-1210 Wien, Austria
Tel: +43 (1)-278 21 30
Fax: +43-(1)-278 21 30/41
Email: info@trenka.co.at
Germany
- C/E/R GmbH
In den Lohgärten 24
66440 Blieskastel, Deutschland
Tel: +49 (0) 6842 510 95 0
Fax: +49 (0) 6842 510 95 15
- Fritz Massong GmbH
Schießgartenweg 8a
67227 Frankenthal, Deutschland
Tel: +49 (0) 6233 365-0
Fax: +49 (0) 6233 365-450
Email: info@massong.com
- Kilian Fire & Safety GmbH & Co.KG
Franz-Betz-Str. 28, D-94227 Zwiesel, Deutschland
Tel: 0 99 22/80 25 85
Fax: 0 99 22/80 25 86
berthold.kilian@t-online.de
- Move Orange
Timm - Krögerstr. 42
21680 Stade, Deutschland
Phone: +49 (0) 4141 412082
Fax: +49 (0) 4141 412083
Email: info@moveorange.de
- MLU Messtechnik für Luft und Umwelt GmbH
Altendorfer Str. 97-101
D-45143 Essen, Deutschland
Phone: +49 (0) 201 281091
Fax: +49 (0) 201 281094
Email: info@mlu.eu
- rbr Meßtechnik GmbH
Am Großen Teich 2
58640 Iserlohn, Deutschland
Phone: +49 (0) 2371 9455
Fax: +49 (0) 2371 40305
Email: raesystems@rbr.de
New Zealand
- APC - Associated Process Controls Ltd.
1/15 Puriri Street
New Lynn, Auckland, New Zealand
Phone: +64.9.827.6001
Fax: +64.9.827.7897
Email: apc@apc.co.nz
United Kingdom
- Ribble Enviro Ltd
Unit 3 Gisburn Business Park, Gisburn Road, Gisburn,
Nr Clitheroe
Lancashire, BB7 4JP UNITED KINGDOM
Phone: +44.01200.445804
Fax: +44.01200.445809
Email: service@ribble-enviro.co.uk
- Shawcity Ltd.
Pioneer Road, Faringdon
Oxfordshire SN7 7BU, UNITED KINGDOM
Phone: +44.01367.246960
Fax: +44.01367.243200
Email: info@shawcity.co.uk
- Frontline Safety UK Ltd
Unit F, 230 Parkway Point
Springhill Parkway
Glasgow Business Park
Glasgow. UK. G69 6GA
Tel: +44(0)141 890 1150
Fax: +44(0)141 890 1153
www.frontline-safety.co.uk
- All Level 1 service centers must have trained personnel and keep training records of personnel.
- Each service center must keep all service records for 10 years.
- These service centers cannot remove a PCB board from the housing of the instrument, but they can perform calibration of the instrument and replace pumps and sensors.
Belgium
- BPI Instruments bvba
Dok Zuid, 7
9000 Gent, Belgium
Phone: +32.9.234.01.58
Fax: +32.9.234.03.58
Email: tech@bpiinstruments.be
- BPI Instruments sprl
Rue Hemricourt, 33
4000 Liège, Belgium
Phone: +32.4.253.57.55
Fax: +32.4.253.57.50
Email: sales@bpiinstruments.be
Finland
- Senveco Oy
Halsuantie 2
FIN-00420 Helsinki, Finland
Phone: +358.9.530.66.590
Fax: +358.9.530.66.595
Email: senveco@senveco.fi
Germany
- Fritz Massong GmbH
Schiessgartenweg 8a
67227 Frankenthal, Deutschland
Phone: +49 (0) 6233 365 0
Fax: +49 (0) 6233 365 450
Email: info@massong.com
Ireland
- Seridan Limited
Coolmine Industrial estate
Clonsilla, Dublin, Ireland
Phone: +353 (0) 1 820 6346
Fax: +353 (0) 1 820 6347
Email: alan@seridan.com
Italy
- Recom Industriale s.r.l.
Via Pietro Chiesa, 25
Genova, Italy
Phone: +39.010.469.5661
Fax: +39.010.642.4205
Email: info@recomind.com
Norway
- Martin Bruusgaard & Co AS
Løkketangen 20
1300 Sandvika, Norway
Phone: +47.67.54.93.30
Fax: +47.67.54.93.31
Email: chr@bruusgaard.no
Sweden
- Scantec Lab AB
Box 238
433 24 Partille, Sweden
Phone: +46.31.336.90.00
Fax: +46.31.336.90.36
Email: scantec.info@scanteclab.se
Switzerland
- Contrec Technologies AG
Riedstrasse 6
CH-8953 Dietikon, Switzerland
Phone: +41.1.746.32.20
Fax: +41.1.746.32.29
Email: info@contrec.ch
RAE Systems EMEA and AP functions as a repair and service center to support the users of RAE Systems products.
| RAE Systems Europe Kirstinehøj 23A 2770 Kastrup Denmark Email: service@raeeurope.com | RAE Systems UK D5 Culham Innovation Centre Culham Science Centre Abidong, OX 14 3DB United Kingdom Email: service@raeeurope.com |
- All Level 2 service centers have attended and completed Training 1 and 2 at RAE Systems Europe's office location.
- They have calibrated equipment for repairs as well as meeting the requirements provided by RAE Systems.
- Their Electrostatic Discharge (ESD) area must be functional.
- Each service center has trained personnel on site and keeps training records for that personnel.
- Each service center also keeps all service records for a period of 10 years.
- The service center holds a minimum stock as described by RAE Systems Europe.
- These service centers can replace non-warranty PCB boards; they can also replace membrance panels and other non-PCB soldered parts under warranty.
| RAE Systems Benelux Hoofdweg 34C 2908 LC Capelle aan den IJssel, Netherlands Phone: +31.10.442.6149 Fax: +31.10.442.6148 Email: p.sieben@rae.nl | RAE Systems Spain Av. Remolar, 31 08820 El Prat de Llobregat, Spain Phone: +34.93.378.8352 Fax: +34.9..378.8353 Email: mdelgado@raespain.com |
Australia
- Active Environmental Solutions
Unit 3, 266 Bolton Street
Eltham, VIC 3095, Australia
Phone: +61.3.9431.3500
Fax: +61.3.9431.3577
Email: service@aesolutions.com.au
Austria
- Trenka Industriebedarf Handelsgesellschaft m.b. H.
Czeija-Nissl-Gasse 7
AT-1210 Wien, Austria
Tel: +43 (1)-278 21 30
Fax: +43-(1)-278 21 30/41
info@trenka.co.at
Germany
- C/E/R GmbH
In den Lohgärten 24
66440 Blieskastel, Deutschland
Tel: +49 (0) 6842 510 95 0
Fax: +49 (0) 6842 510 95 15
- Fritz Massong GmbH
Schießgartenweg 8a
67227 Frankenthal, Deutschland
Tel: +49 (0) 6233 365-0
Fax: +49 (0) 6233 365-450
Email: info@massong.com
- Kilian Fire & Safety GmbH & Co.KG
Franz-Betz-Str. 28, D-94227 Zwiesel, Deutschland
Tel: 0 99 22/80 25 85
Fax: 0 99 22/80 25 86
berthold.kilian@t-online.de
- Move Orange
Timm - Krögerstr. 42
21680 Stade, Deutschland
Phone: +49 (0) 4141 412082
Fax: +49 (0) 4141 412083
Email: info@moveorange.de
- MLU Messtechnik für Luft und Umwelt GmbH
Altendorfer Str. 97-101
D-45143 Essen, Deutschland
Phone: +49 (0) 201 281091
Fax: +49 (0) 201 281094
Email: info@mlu.eu
- rbr Meßtechnik GmbH
Am Großen Teich 2
58640 Iserlohn, Deutschland
Phone: +49 (0) 2371 9455
Fax: +49 (0) 2371 40305
Email: raesystems@rbr.de
New Zealand
- APC - Associated Process Controls Ltd.
1/15 Puriri Street
New Lynn, Auckland, New Zealand
Phone: +64.9.827.6001
Fax: +64.9.827.7897
Email: apc@apc.co.nz
United Kingdom
- Ribble Enviro Ltd
Unit 3 Gisburn Business Park, Gisburn Road, Gisburn,
Nr Clitheroe
Lancashire, BB7 4JP UNITED KINGDOM
Phone: +44.01200.445804
Fax: +44.01200.445809
Email: service@ribble-enviro.co.uk
- Shawcity Ltd.
Pioneer Road, Faringdon
Oxfordshire SN7 7BU, UNITED KINGDOM
Phone: +44.01367.246960
Fax: +44.01367.243200
Email: info@shawcity.co.uk
- All Level 1 service centers must have trained personnel and keep training records of personnel.
- Each service center must keep all service records for 10 years.
- These service centers cannot remove a PCB board from the housing of the instrument, but they can perform calibration of the instrument and replace pumps and sensors.
| RAE Systems France 336, rue de la Fée des Eaux 69390 Vernaison, France Phone: +33.4.78.46.16.65 Fax: +33.4.78.46.25.98 Email: jguiraut@raesystems.com |
Belgium
- BPI Instruments bvba
Dok Zuid, 7
9000 Gent, Belgium
Phone: +32.9.234.01.58
Fax: +32.9.234.03.58
Email: tech@bpiinstruments.be
- BPI Instruments sprl
Rue Hemricourt, 33
4000 Liège, Belgium
Phone: +32.4.253.57.55
Fax: +32.4.253.57.50
Email: sales@bpiinstruments.be
Finland
- Senveco Oy
Halsuantie 2
FIN-00420 Helsinki, Finland
Phone: +358.9.530.66.590
Fax: +358.9.530.66.595
Email: senveco@senveco.fi
Germany
- Fritz Massong GmbH
Schiessgartenweg 8a
67227 Frankenthal, Deutschland
Phone: +49 (0) 6233 365 0
Fax: +49 (0) 6233 365 450
Email: info@massong.com
Ireland
- Seridan Limited
Coolmine Industrial estate
Clonsilla, Dublin, Ireland
Phone: +353 (0) 1 820 6346
Fax: +353 (0) 1 820 6347
Email: alan@seridan.com
Italy
- Recom Industriale s.r.l.
Via Pietro Chiesa, 25
Genova, Italy
Phone: +39.010.469.5661
Fax: +39.010.642.4205
Email: info@recomind.com
Norway
- Martin Bruusgaard & Co AS
Løkketangen 20
1300 Sandvika, Norway
Phone: +47.67.54.93.30
Fax: +47.67.54.93.31
Email: chr@bruusgaard.no
Sweden
- Scantec Lab AB
Box 238
433 24 Partille, Sweden
Phone: +46.31.336.90.00
Fax: +46.31.336.90.36
Email: scantec.info@scanteclab.se
Switzerland
- Contrec Technologies AG
Riedstrasse 6
CH-8953 Dietikon, Switzerland
Phone: +41.1.746.32.20
Fax: +41.1.746.32.29
Email: info@contrec.ch
RAE Systems EMEA and AP functions as a repair and service center to support the users of RAE Systems products.
| RAE Systems Europe Kirstinehøj 23A 2770 Kastrup Denmark Email: service@raeeurope.com | RAE Systems UK D5 Culham Innovation Centre Culham Science Centre Abidong, OX 14 3DB United Kingdom Email: service@raeeurope.com |
- All Level 2 service centers have attended and completed Training 1 and 2 at RAE Systems Europe's office location.
- They have calibrated equipment for repairs as well as meeting the requirements provided by RAE Systems.
- Their Electrostatic Discharge (ESD) area must be functional.
- Each service center has trained personnel on site and keeps training records for that personnel.
- Each service center also keeps all service records for a period of 10 years.
- The service center holds a minimum stock as described by RAE Systems Europe.
- These service centers can replace non-warranty PCB boards; they can also replace membrance panels and other non-PCB soldered parts under warranty.
| RAE Systems Benelux Hoofdweg 34C 2908 LC Capelle aan den IJssel, Netherlands Phone: +31.10.442.6149 Fax: +31.10.442.6148 Email: p.sieben@rae.nl | RAE Systems Spain Av. Remolar, 31 08820 El Prat de Llobregat, Spain Phone: +34.93.378.8352 Fax: +34.9..378.8353 Email: mdelgado@raespain.com |
Australia
- Active Environmental Solutions
Unit 3, 266 Bolton Street
Eltham, VIC 3095, Australia
Phone: +61.3.9431.3500
Fax: +61.3.9431.3577
Email: service@aesolutions.com.au
Austria
- Trenka Industriebedarf Handelsgesellschaft m.b. H.
Czeija-Nissl-Gasse 7
AT-1210 Wien, Austria
Tel: +43 (1)-278 21 30
Fax: +43-(1)-278 21 30/41
info@trenka.co.at
Germany
- C/E/R GmbH
In den Lohgärten 24
66440 Blieskastel, Deutschland
Tel: +49 (0) 6842 510 95 0
Fax: +49 (0) 6842 510 95 15
- Fritz Massong GmbH
Schießgartenweg 8a
67227 Frankenthal, Deutschland
Tel: +49 (0) 6233 365-0
Fax: +49 (0) 6233 365-450
Email: info@massong.com
- Kilian Fire & Safety GmbH & Co.KG
Franz-Betz-Str. 28, D-94227 Zwiesel, Deutschland
Tel: 0 99 22/80 25 85
Fax: 0 99 22/80 25 86
berthold.kilian@t-online.de
- Move Orange
Timm - Krögerstr. 42
21680 Stade, Deutschland
Phone: +49 (0) 4141 412082
Fax: +49 (0) 4141 412083
Email: info@moveorange.de
- MLU Messtechnik für Luft und Umwelt GmbH
Altendorfer Str. 97-101
D-45143 Essen, Deutschland
Phone: +49 (0) 201 281091
Fax: +49 (0) 201 281094
Email: info@mlu.eu
- rbr Meßtechnik GmbH
Am Großen Teich 2
58640 Iserlohn, Deutschland
Phone: +49 (0) 2371 9455
Fax: +49 (0) 2371 40305
Email: raesystems@rbr.de
New Zealand
- APC - Associated Process Controls Ltd.
1/15 Puriri Street
New Lynn, Auckland, New Zealand
Phone: +64.9.827.6001
Fax: +64.9.827.7897
Email: apc@apc.co.nz
United Kingdom
- Ribble Enviro Ltd
Unit 3 Gisburn Business Park, Gisburn Road, Gisburn,
Nr Clitheroe
Lancashire, BB7 4JP UNITED KINGDOM
Phone: +44.01200.445804
Fax: +44.01200.445809
Email: service@ribble-enviro.co.uk
- Shawcity Ltd.
Pioneer Road, Faringdon
Oxfordshire SN7 7BU, UNITED KINGDOM
Phone: +44.01367.246960
Fax: +44.01367.243200
Email: info@shawcity.co.uk
- All Level 1 service centers must have trained personnel and keep training records of personnel.
- Each service center must keep all service records for 10 years.
- These service centers cannot remove a PCB board from the housing of the instrument, but they can perform calibration of the instrument and replace pumps and sensors.
| RAE Systems France 336, rue de la Fée des Eaux 69390 Vernaison, France Phone: +33.4.78.46.16.65 Fax: +33.4.78.46.25.98 Email: jguiraut@raesystems.com |
Belgium
- BPI Instruments bvba
Dok Zuid, 7
9000 Gent, Belgium
Phone: +32.9.234.01.58
Fax: +32.9.234.03.58
Email: tech@bpiinstruments.be
- BPI Instruments sprl
Rue Hemricourt, 33
4000 Liège, Belgium
Phone: +32.4.253.57.55
Fax: +32.4.253.57.50
Email: sales@bpiinstruments.be
Finland
- Senveco Oy
Halsuantie 2
FIN-00420 Helsinki, Finland
Phone: +358.9.530.66.590
Fax: +358.9.530.66.595
Email: senveco@senveco.fi
Germany
- Fritz Massong GmbH
Schiessgartenweg 8a
67227 Frankenthal, Deutschland
Phone: +49 (0) 6233 365 0
Fax: +49 (0) 6233 365 450
Email: info@massong.com
Ireland
- Seridan Limited
Coolmine Industrial estate
Clonsilla, Dublin, Ireland
Phone: +353 (0) 1 820 6346
Fax: +353 (0) 1 820 6347
Email: alan@seridan.com
Italy
- Recom Industriale s.r.l.
Via Pietro Chiesa, 25
Genova, Italy
Phone: +39.010.469.5661
Fax: +39.010.642.4205
Email: info@recomind.com
Norway
- Martin Bruusgaard & Co AS
Løkketangen 20
1300 Sandvika, Norway
Phone: +47.67.54.93.30
Fax: +47.67.54.93.31
Email: chr@bruusgaard.no
Sweden
- Scantec Lab AB
Box 238
433 24 Partille, Sweden
Phone: +46.31.336.90.00
Fax: +46.31.336.90.36
Email: scantec.info@scanteclab.se
Switzerland
- Contrec Technologies AG
Riedstrasse 6
CH-8953 Dietikon, Switzerland
Phone: +41.1.746.32.20
Fax: +41.1.746.32.29
Email: info@contrec.ch
RAE Systems EMEA and AP functions as a repair and service center to support the users of RAE Systems products.
| RAE Systems Europe Kirstinehøj 23A 2770 Kastrup Denmark Email: service@raeeurope.com | RAE Systems UK D5 Culham Innovation Centre Culham Science Centre Abidong, OX 14 3DB United Kingdom Email: service@raeeurope.com |
- All Level 2 service centers have attended and completed Training 1 and 2 at RAE Systems Europe's office location.
- They have calibrated equipment for repairs as well as meeting the requirements provided by RAE Systems.
- Their Electrostatic Discharge (ESD) area must be functional.
- Each service center has trained personnel on site and keeps training records for that personnel.
- Each service center also keeps all service records for a period of 10 years.
- The service center holds a minimum stock as described by RAE Systems Europe.
- These service centers can replace non-warranty PCB boards; they can also replace membrance panels and other non-PCB soldered parts under warranty.
| RAE Systems Benelux Hoofdweg 34C 2908 LC Capelle aan den IJssel, Netherlands Phone: +31.10.442.6149 Fax: +31.10.442.6148 Email: p.sieben@rae.nl | RAE Systems Spain Av. Remolar, 31 08820 El Prat de Llobregat, Spain Phone: +34.93.378.8352 Fax: +34.9..378.8353 Email: mdelgado@raespain.com |
Australia
- Active Environmental Solutions
Unit 3, 266 Bolton Street
Eltham, VIC 3095, Australia
Phone: +61.3.9431.3500
Fax: +61.3.9431.3577
Email: service@aesolutions.com.au
Austria
- Trenka Industriebedarf Handelsgesellschaft m.b. H.
Czeija-Nissl-Gasse 7
AT-1210 Wien, Austria
Tel: +43 (1)-278 21 30
Fax: +43-(1)-278 21 30/41
info@trenka.co.at
Germany
- C/E/R GmbH
In den Lohgärten 24
66440 Blieskastel, Deutschland
Tel: +49 (0) 6842 510 95 0
Fax: +49 (0) 6842 510 95 15
- Fritz Massong GmbH
Schießgartenweg 8a
67227 Frankenthal, Deutschland
Tel: +49 (0) 6233 365-0
Fax: +49 (0) 6233 365-450
Email: info@massong.com
- Kilian Fire & Safety GmbH & Co.KG
Franz-Betz-Str. 28, D-94227 Zwiesel, Deutschland
Tel: 0 99 22/80 25 85
Fax: 0 99 22/80 25 86
berthold.kilian@t-online.de
- Move Orange
Timm - Krögerstr. 42
21680 Stade, Deutschland
Phone: +49 (0) 4141 412082
Fax: +49 (0) 4141 412083
Email: info@moveorange.de
- MLU Messtechnik für Luft und Umwelt GmbH
Altendorfer Str. 97-101
D-45143 Essen, Deutschland
Phone: +49 (0) 201 281091
Fax: +49 (0) 201 281094
Email: info@mlu.eu
- rbr Meßtechnik GmbH
Am Großen Teich 2
58640 Iserlohn, Deutschland
Phone: +49 (0) 2371 9455
Fax: +49 (0) 2371 40305
Email: raesystems@rbr.de
New Zealand
- APC - Associated Process Controls Ltd.
1/15 Puriri Street
New Lynn, Auckland, New Zealand
Phone: +64.9.827.6001
Fax: +64.9.827.7897
Email: apc@apc.co.nz
United Kingdom
- Ribble Enviro Ltd
Unit 3 Gisburn Business Park, Gisburn Road, Gisburn,
Nr Clitheroe
Lancashire, BB7 4JP UNITED KINGDOM
Phone: +44.01200.445804
Fax: +44.01200.445809
Email: service@ribble-enviro.co.uk
- Shawcity Ltd.
Pioneer Road, Faringdon
Oxfordshire SN7 7BU, UNITED KINGDOM
Phone: +44.01367.246960
Fax: +44.01367.243200
Email: info@shawcity.co.uk
- All Level 1 service centers must have trained personnel and keep training records of personnel.
- Each service center must keep all service records for 10 years.
- These service centers cannot remove a PCB board from the housing of the instrument, but they can perform calibration of the instrument and replace pumps and sensors.
| RAE Systems France 336, rue de la Fée des Eaux 69390 Vernaison, France Phone: +33.4.78.46.16.65 Fax: +33.4.78.46.25.98 Email: jguiraut@raesystems.com |
Belgium
- BPI Instruments bvba
Dok Zuid, 7
9000 Gent, Belgium
Phone: +32.9.234.01.58
Fax: +32.9.234.03.58
Email: tech@bpiinstruments.be
- BPI Instruments sprl
Rue Hemricourt, 33
4000 Liège, Belgium
Phone: +32.4.253.57.55
Fax: +32.4.253.57.50
Email: sales@bpiinstruments.be
Finland
- Senveco Oy
Halsuantie 2
FIN-00420 Helsinki, Finland
Phone: +358.9.530.66.590
Fax: +358.9.530.66.595
Email: senveco@senveco.fi
Germany
- Fritz Massong GmbH
Schiessgartenweg 8a
67227 Frankenthal, Deutschland
Phone: +49 (0) 6233 365 0
Fax: +49 (0) 6233 365 450
Email: info@massong.com
Ireland
- Seridan Limited
Coolmine Industrial estate
Clonsilla, Dublin, Ireland
Phone: +353 (0) 1 820 6346
Fax: +353 (0) 1 820 6347
Email: alan@seridan.com
Italy
- Recom Industriale s.r.l.
Via Pietro Chiesa, 25
Genova, Italy
Phone: +39.010.469.5661
Fax: +39.010.642.4205
Email: info@recomind.com
Norway
- Martin Bruusgaard & Co AS
Løkketangen 20
1300 Sandvika, Norway
Phone: +47.67.54.93.30
Fax: +47.67.54.93.31
Email: chr@bruusgaard.no
Sweden
- Scantec Lab AB
Box 238
433 24 Partille, Sweden
Phone: +46.31.336.90.00
Fax: +46.31.336.90.36
Email: scantec.info@scanteclab.se
Switzerland
- Contrec Technologies AG
Riedstrasse 6
CH-8953 Dietikon, Switzerland
Phone: +41.1.746.32.20
Fax: +41.1.746.32.29
Email: info@contrec.ch
Contact Support
USA Technical Information
Monday through Friday, 7am - 5pm PST
Toll Free:+1 888 723 4800
Phone:+1 408 952 8461
Email:tech@raesystems.com
After hours support is available.
Life-Critical is 24/7:
+1 408 952 8200, select option 8
Support Documents
- TN-106 (154 KB)
Correction Factors, Ionization Energies, and Calibration Characteristics - TN-156 (75 KB)
Correction Factors for Combustible Gas (LEL) Sensors - TN-170 (247 KB)
USB to Serial Port Adapter
